Feedback from SYSTRA about Mezzoteam

A testimonial from Sandra Deckmyn about the use of the Mezzoteam collaborative platform at SYSTRA

SYSTRA has been working with Prosys since 2002. A multi-project framework agreement (Mezzoteam Cloud) was signed in 2008 and this contract remains effective.

“The last in-house satisfaction survey conduced at SYSTRA indicated that the high level of service provided by Mezzoteam makes it a quality tool, considered throughout the Group as a powerful, reliable solution. 88% of users were satisfied with its features and the level of support provided. They appreciate the fact that the platform can be adapted to meet their requirements.” Sandra DECKMYN – Head of the Project Document Management Office – Project Management Office

What does SYSTRA do?

SYSTRA is an international consulting and engineering group, specialising in transport infrastructure: urban transport and rail systems.

SYSTRA key figures:

• 6,200 employees worldwide
• Sales turnover: €600M in 2017
• Almost two thirds of turnover achieved internationally
• An operational presence in 80 countries
• 60 years’ experience in transportation
• Projects run in 100 cities of 1 million+ inhabitants

What is the role of the Project Document Management Office?

The purpose of the office is to manage the information and communications of SYSTRA’s projects.
It establishes the processes and tools that enable projects not only to meet the contractual/customer requirements but also to streamline costs related to information management for project customers and SYSTRA.
Mezzoteam is used in all phases of the projects: Studies, Works, etc.

How does SYSTRA’s Project Document Management Office operate?

• Gathering and analysis of requirements
• Drafting of configuration specifications (project)
• Drafting of configuration specifications (technical)
• Configuration
• Technical tests
• Tests (project)
• Presentations and entry into service

At what point does the Project Document Management Office become involved?

• During the tender phase: study of the specifications, drafting of the tender and cost estimate
• When the project is launched: requirements analysis and consulting, drafting of the documentary management plan, configuration of the EDM tool and training
• During the project: daily support, document control activities, configuration changes and additional training
• At the end of the project: extraction of data, transfer of data to the Archiving Department and deletion of the Mezzoteam project

Why did SYSTRA choose Mezzoteam?

• Security, reliability and suitability of the tool
• Adaptability of the tool to the requirements of users
• Web access, available in several languages
• Customisation options: metadata, approval systems, etc.
• Automation of manual actions: alerts, reminders, PDF controls, stamping, etc.
• Securing of data: ISO 27001 certification
• Traceability: data integrity maintained during extractions in order to have evidence in the event of a dispute (digital signature)

Find out more about SYSTRA
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